Fan does not respond to control signals

Modified on Fri, 24 Jan at 5:40 PM

Synchronization


Synchronizing a fan with a remote control and receiver is a simple process, but crucial for remotely controlling the fan's functions, such as speed, on/off, and other settings.


If your fan does not respond to the remote, it might not be synchronized properly. Here’s how to solve this quickly and easily.


Steps to synchronize the fan with the remote:

  1. Check the brand of your fan:

  2. Check the remote:

    • Make sure the remote light turns on when pressing any button.
    • If it doesn’t turn on, change the batteries.
  3. Perform the synchronization:

    • Follow the steps indicated in the link corresponding to your fan's brand.
  4. Check the operation:

    • Once synchronized, test turning on the fan and adjusting its speed using the remote.

If the fan still doesn’t respond:


If after following these steps your fan still does not work, contact us for additional help.

✉️ Please contact our after-sales service here: Open ticket

ℹ️ We will ask for a video of the issue.


We are here to help you!!


 


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